Return Policy

At shorbit.sho, we value your satisfaction. If you’re not completely happy with your purchase, you can return it within 7 days of delivery.

Return Conditions:

  1. Eligibility: Items must be unused, in their original packaging, and in the same condition as received.
  2. Proof of Purchase: A valid order number or receipt is required.
  3. Non-Returnable Items: Personalized, perishable, or final sale items cannot be returned.

Return Process:

  1. Contact our support team at help@sjorbit.shop within 7 days of delivery.
  2. Once approved, you’ll receive return instructions.
  3. After receiving the returned item, we’ll inspect it and process your refund or exchange.

Refunds:

Refunds will be issued to the original payment method within 5–7 business days after the return is approved.

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